What information do we collect?

We collect information from you when you fill out a form, submit property information, or otherwise provide information through our website.

The information we collect may include your name, email address, mailing address, phone number, and information related to your property or inquiry. You may visit our website anonymously; however, certain features may require you to provide personal information.

We may also collect non-identifying technical information about your device, including IP address, browser type, operating system, and usage data through analytics tools such as Google Analytics. This information is used solely to improve website performance and user experience and does not identify you personally. You can learn more about how data is collected with Analytics here.

If Masterful Equity Solutions is acquired by or merged with another company, your information may be transferred as part of that transaction. In such case, we will notify you before your information becomes subject to a different privacy policy.

What do we use your information for?

Any information we collect from you may be used in the following ways:

To Respond to Inquiries and Provide Services

The information you provide allows us to respond to your inquiry, evaluate your property or situation, communicate with you, and provide requested services.

To Process Transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, except as necessary to provide the services you request.

SMS Messaging, Mobile Information, and Consent

When you submit information through our website and provide your mobile phone number, you expressly consent to receive informational and transactional text messages (SMS/MMS) from Masterful Equity Solutions related to your inquiry. These messages may include appointment confirmations, reminders, updates, and follow-up communications regarding your request. Consent to receive text messages is not a condition of any purchase.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further messages will be sent. For assistance with text messages, you may reply HELP or contact us using the information provided below. Message and data rates may apply.

How Do We Protect Your Information?

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted service providers or subcontractors who assist us in operating our website, conducting our business, providing customer support, or delivering services on our behalf, so long as those parties agree to keep this information confidential and use it only to perform services for us.

Mobile Information and Text Messaging Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes mobile phone numbers, SMS opt-in data, and consent records.

Information sharing with subcontractors or service providers in support services, such as customer service platforms, CRM systems, or messaging infrastructure, is permitted only as necessary to provide our services and is subject to strict confidentiality obligations. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

This section governs and overrides any other general third-party sharing language in this Privacy Policy with respect to mobile information and SMS consent data.

Non-personally identifiable visitor information may be provided to other parties for analytics or advertising purposes. This does not include mobile phone numbers, SMS consent data, or text messaging opt-in information, which are never shared for marketing or promotional purposes.

Third party links

Occasionally, we may include or offer links to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible for the content or privacy practices of these sites.

Third Party Services

In general, third-party service providers used by us collect, use, and disclose information only to the extent necessary to perform the services they provide to us.

Certain service providers, such as payment processors or analytics providers, may have their own privacy policies governing the information we provide to them. We encourage you to review their privacy policies to understand how your information is handled.

Third-party service providers are prohibited from using mobile phone numbers or SMS opt-in data for their own marketing or promotional purposes.

Remarketing

Masterful Equity Solutions may also use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. This advertising and remarketing activity does not involve the use or sharing of mobile phone numbers, SMS opt-in data, or text messaging consent information.

For example, we may use Google’s “remarketing” service to target our ads to you based on your prior use of the Site when you visit other sites in Google’s content network.

This website may use Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Masterful Equity Solutions website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.”

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Personal, Financial, And Property Information

Our company is a real estate services firm that may require you submitting certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless as required to help us solve your real estate situation.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this Privacy Policy or our text messaging practices, you may contact us using the information below.